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Hurricane Helene Support
For students affected by Hurricane Helene or other natural disasters, please reach out to your advisor for any needed support. Note that power outages due to extreme weather falls within our excused absence policy. Students can also access additional support through
Relay's Student Assistance Program.
6 - Email/Password Reset
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If you forget your password to your application or your checklist, you may request a reset by emailing [email protected]. You may also update your email address during the admissions process. Here are some frequently asked questions regarding email/password reset:

 

How do I reset my password?

Please take the steps below to reset your password.

  1. Click “Forgot your Password?” on your personalized Admissions Checklist on your Status Page.
  2. Enter your email address and birthdate.  

  3. Check your email for your temporary pin. (If you do not see it within the hour, please check your junk/spam folder. If you still do not see it, please email us back for support.)

How can I change my email address in my admissions process?

To change the email address associated with your Relay admissions process, please log into your personalized Admissions Checklist on your Status Page. At the bottom of the page, you will see the option to “Change Email Address.” From there, you can enter your new email address and click on “Request Change.”

 

If you no longer have access to the email address you used to create your application, please sign up for our Office Hours so we can help you over Zoom.

 

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