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Home > Relay Documents Hub > Student Handbook > Appendices > Appendix A: Consumer Information
Appendix A: Consumer Information
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Grievance Resolution

In the event that a student has exhausted the institutional grievance policy and believes that their issue has not been resolved, the student has the right to contact Relay’s accrediting bodies and/or relevant state agency. 

Accreditation Agencies 

Middle States Commission on Higher Education

3624 Market Street, Suite 2 West

Philadelphia, PA 19104

(267) 284-5000

Council for the Accreditation of Educator Preparation

1140 19th St. NW, Suite 400

Washington, DC 20036

(202) 223-0077

State Authorization Agencies

Colorado Department of Higher Education
1300 Broadway Rd., Second Floor
Denver, CO 80203
(303) 866-2723 or (303) 866-4209 

Connecticut Office of Higher Education
61 Woodland St.
Hartford, CT 06105-2326
(860) 947-1800 or (860) 947-1310 

Delaware Department of Education
The Townsend Building
401 Federal St., Suite 2
Dover, DE 19901-3639
(302) 735-4000 

District of Columbia Education Licensure Commission
810 1st Street, NE, 2nd Floor
Washington, DC 20002
(202) 727-2824

Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl., Suite 220
Tucker, GA 30084
(770) 414-3306

https://gnpec.georgia.gov/student-resources

Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
(217) 557-7359 

Indiana Commission for Higher Education, Board for Proprietary Education
101 W. Ohio St., Suite 670
Indianapolis, IN 46204
(317) 464-4400 or (317) 232-1324 

Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821
(225) 342-4253 

New Jersey Secretary of Higher Education
20 W. State St.
PO Box 542
Trenton, NJ 08625-0542
(609) 292-4310 or (609) 984-2709 

New York Office of College and University Evaluation
89 Washington Avenue
Albany, NY 12234
(518) 474-3852 

Pennsylvania Department of Education
333 Market St.
Harrisburg, PA 17126-0333
(717) 783-6785 

Tennessee Higher Education Commission
Parkway Towers, Suite 1700
404 James Robertson Pkwy
Nashville, TN 37243-0830
(615) 741-3605 

Texas Higher Education Coordinating Board
PO Box 12788
Capitol Station, Austin, TX 78711
(512) 427-6520 

 

SARA Member States and Territories (Online Courses and Programs) 

 

New York Office of College and University Evaluation
89 Washington Avenue
Albany, NY 12234
(518) 474-3852 or (512) 427-6520 

California (Online Courses and Programs)

California Department of Consumer Affairs
1625 North Market Blvd., Suite N-112
Sacramento, CA 95834
(833) 942-1120 or (800) 952-5210

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