I.  Who pays for AmeriCorps Background checks?

AmeriCorps applicants are not allowed to pay for background checks. All fees associated with the two-step criminal history check are covered by Relay. You will not have to interact with any form of payment. 

II. How do I complete Truescreen?

If you are invited to complete background checks, you will receive a Truescreen Guide and video to view  detailed Truescreen steps. 

III. What is my Truescreen Application Station Code?

When invited to complete Truescreen, you will receive an email from applicationstation.truescreen.com. This email will include a link that takes you to Truescreen along with your personalized Application Station Code. Please reference Step 2 in the Truescreen Guide to view what that email will look like. 

IV. How do I complete Fieldprint?

If you are invited to complete background checks, you will receive a Fieldprint Guide and video to view  detailed Fieldprint steps.

V. What is the Fieldprint Code?

Relay's Fieldprint Code is found in Step 5 of the Fieldprint Guide. You must enter this code when registering for an appointment in order for the check to be tagged to our program and for Relay to pay for the check. 

VI. How do I cancel or reschedule my Fieldprint appointment?

If you know you cannot attend your scheduled Fieldprint appointment, you must cancel or reschedule 24-hours in advance of your originally scheduled time. Please reference page six of the Fieldprint Guide (Step 11) to view how to cancel or reschedule an appointment. 

Our team strongly encourages you to adhere to the appointment slot you’ve scheduled, as rescheduling your appointment may prevent you from completing your fingerprints by our application deadline. Additionally, you may be responsible for paying to schedule a new appointment.