It is essential that Relay maintains current personal and teaching-placement information for students, as Relay will regularly contact students and students’ employers with important and time-sensitive information. Additionally, this information affects various details related to students’ enrollment, including the ability to complete qualifying clinical experiences required for educator preparation program completion, certification/licensure, tuition, and financial aid. 

Students who need to make changes to their personal information (including name, phone, and mailing address), teaching-placement information (including school, grade, and subject area), and/or mentor information are responsible for immediately updating the Registrar’s Office by submitting a student record update form through the Relay Support tab of their Portal. Within 10 business days, students who submit a student record update form will receive a confirmation email that the update was processed, or further guidance on making their requested update. Failure to provide updates may result in the student incurring additional tuition and/or being administratively withdrawn from Relay. Additionally, the Registrar’s Office routinely audits student personal and teaching-placement data, and will reach out to students to confirm information on file. Students are responsible for replying to these emails promptly to confirm their information on file or provide updated information in case of changes.

Please note: Students with Relay email may not change their email address except as a result of legal or preferred name change. Students can direct all email from their Relay email to another email address of their choice. Information on how to do this can be found in the FAQ section. 

Change in Teaching Location 

Any student who changes employment while enrolled at Relay is responsible for formally updating their teaching-placement information via a student record update form from the Relay Support tab of their Portal within one week of the change. Within 15 business days, students who submit a student record update form will receive a confirmation email that the update was processed, or further guidance on making their requested update. Additionally, Relay students will receive an updated licensure/certification direct disclosure (via email) within 14 days of the student notifying Relay of the current student’s relocation to a state in which Relay determined the program does not meet the licensure/certification requirements in the current student’s updated state of residence.

In compliance with the U.S. Department of Education regulations [§ 668.43(a)(5)(v) and § 668.43(c)], Relay published determinations about whether its programs meet the educational requirements for educator certification/licensure in each state. These determinations are published on Relay’s Licensure Disclosures webpage.   

Professional organizations, societies, states, and licensing jurisdictions have specific requirements for membership, certification, or licensure. In the states in which Relay is an approved in-state educator preparation provider, Relay works to align Relay’s program(s) offered in the state to the state’s educational requirements for educator certification/licensure. Students should be aware that the professional organizations, societies, states, and licensing jurisdictions are responsible for defining, amending, and executing approval requirements and decisions for membership, certification, or licensure. Relay can provide the public-facing information for the professional organizations’, societies’, states’, and licensing jurisdictions’ requirements for membership, certification, or licensure. Relay can provide guidance regarding a state’s licensure requirements for states in which Relay is an approved in-state provider and to the students who seek licensure in the same state. Relay may not be able to provide assistance to a student regarding the interpretation or understanding of a state’s licensure requirements for states in which Relay is not an approved, in-state education preparation provider. Students intending to seek licensure of any type must take full responsibility for ensuring that their degree program at Relay meets the licensing requirements of their local states, school districts, professional associations, or agencies. See Relay’s Licensure Disclosures webpage for more information.

Students should be aware that if they change the state of their employment before completing the educator preparation program in which they are enrolled, they may have difficulty or be unable to complete their educator preparation program and/or seek certification/licensure in either state (e.g., a certification/licensure-seeking student who relocates from Colorado to New York before completing all Colorado certification/licensure requirements may not be eligible for certification/licensure in Colorado or New York). Students who are considering employment in a new state prior to completing their educator preparation program should first discuss the potential implications of this change with a member of the certification team during office hours or via email by contacting [email protected]. States set requirements for certification/licensure and transfer and will make the final determination of eligibility for certification/licensure, and these requirements are subject to change. Students are encouraged to review current certification/licensure requirements and application processes of the states where they intend to be certified/licensed by contacting the agencies overseeing teacher preparation in the states where they intend to be certified/licensed or by reviewing published information on their websites.